Help Center

Find answers to your questions and get the support you need to succeed.

How Can We Help?

Getting Started

Learn how to book sessions and use our platform.

Tutoring Sessions

Questions about scheduling and session management.

Technical Support

Help with platform issues and technical problems.

Account & Billing

Manage your account settings and billing information.

Frequently Asked Questions

How do I book a tutoring session?

You can book a session by clicking "Book Session" on any service page, selecting your preferred tutor, choosing a time slot, and completing the payment process.

Can I reschedule or cancel a session?

Yes, you can reschedule or cancel sessions up to 24 hours before the scheduled time without any penalty. Late cancellations may incur a fee.

What subjects do you offer tutoring for?

We offer tutoring in mathematics, sciences, languages, social studies, computer science, and test preparation. Check our services pages for detailed subject lists.

How do online sessions work?

Online sessions are conducted through our secure video platform. You'll receive a session link via email before your appointment. All you need is a stable internet connection and a device with a camera.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you.